Welcome to www.doorgrippro.com (hereinafter referred to as “this website”). We respect and value the security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information. By accessing or using this website, you indicate that you have read and understood this Privacy Policy.
I. Information We Collect
To provide you with products and related services, we may collect the following information:
- Information You Voluntarily Provide
Including but not limited to:
Name
Shipping Address
Billing Address
Contact Email
Contact Phone Number
Order Information
Inquiries You Submit to Customer Service
- Automatically Collected Information
When you browse this website, we may automatically collect:
IP Address
Browser Type
Operating System
Access Time
Pages Viewed
Click History
Device Information
Cookie Data
II. How We Use Your Information
The information we collect will be used for:
Processing orders and shipping goods
Providing customer service
Responding to your inquiries
Verifying transaction security
Preventing fraud and illegal activities
Optimizing website performance and user experience
Complying with legal and regulatory requirements
Sending you important notifications related to your orders
If you have explicitly agreed, we may send you information about new products, promotions, and marketing activities. You can unsubscribe at any time.
III. Payment Information
To ensure payment security, this website uses secure payment service providers such as Stripe to process payments.
Your bank card information, credit card information, and other payment data are not directly stored by this website, but are processed by the respective payment service providers in accordance with their security standards.
IV. Use of Cookies
This website uses cookies and similar technologies to:
Save your shopping cart information
Remember your login status
Analyze website traffic
Improve website functionality
Provide a better browsing experience
You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.
V. Information Sharing
We will not sell, rent, or exchange your personal information except in the following circumstances:
Logistics service providers required to complete orders
Payment service providers
Website technology service providers
Legal and regulatory requirements
Government authorities’ legal requirements
Necessary to protect the legitimate rights and interests of this website and users
All partners may only use relevant information to the extent necessary to provide the service.
VI. Data Security
We take reasonable technical and management measures to protect your personal information, including but not limited to:
SSL encrypted transmission
Access control
Data access restrictions
Secure servers
Regular security maintenance
While we strive to protect your information security, internet transmission cannot be guaranteed to be absolutely secure.
VII. Data Retention Period
We will retain your personal information only for the period necessary to achieve the purposes described in this Privacy Policy.
Order and related transaction records will typically be retained for 7 years from the date of order completion, or for a longer period as required by applicable laws and regulations.
Upon the expiration of the retention period, we will delete or anonymize the relevant information in accordance with the law.
VIII. Your Rights
Under applicable law, you have the right to:
Inquire about your personal information
Correct inaccurate information
Update your profile
Delete eligible personal information
Restrict or object to certain data processing
Withdraw previously agreed-upon data processing authorization
Obtain a copy of the data as required by applicable law
To exercise the above rights, please contact us via customer service email.
IX. Third-Party Websites
This website may contain links to third-party websites.
We are not responsible for the content, privacy policies, or information processing methods of third-party websites. We recommend that you review the privacy policies of the respective websites.
X. Children’s Privacy
This website is not intended for children under the age of 13.
We will not knowingly collect children’s personal information. If we discover any inadvertently collected information, we will delete it promptly.